FAQs

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Vinyl fencing can break if subjected to a direct impact (e.g.. an automobile running into a fence line). Under normal use, the fence line will not break when installed properly. Planks, pickets and railings are easily replaced if damaged.

Ply Gem Fence and Railing vinyl fences are designed to withstand normal wind loads. The amount of load is dependent on the style of fence, installation of the posts and horizontal railings. If installed according to Ply Gem Fence and Railing specifications, the fences are designed to stand up to normal wind loads.

Vinyl becomes less flexible in colder weather conditions. However, unless subjected to unusual impact, it will not break or crack. Ply Gem Fence and Railing products have been engineered to accommodate normal temperature swings. Ply Gem Fence and Railing composite railings are unaffected by cold weather.

It is normal for vinyl materials to expand and contract during temperature changes. Your contractor will allow for expansion and contraction during the installation process.

During the life of your Ply Gem Fence and Railing product you should not expect to find surface cracking, peeling, chipping or rot.

As with all vinyl products, direct contact with lawn and garden equipment can cause damage to the posts. Use caution when operating any type of equipment near fence posts, especially commercial trimmers, which are more powerful.

Vinyl and composite fences and railings from Ply Gem Fence and Railing building products are designed to last a lifetime. All of our products are backed by one of the industry’s best warranties.

All of our products carry a transferable, lifetime limited warranty. To download a copy of the Ply Gem Fence and Railing Warranty, click here.

Under normal conditions all that is required is an annual washing of the product to keep it looking new.

As with all exterior products, a fence or railing will become dirty when exposed to the elements. A mild detergent and water solution should be sufficient to keep your fence or deck railing looking new. For tough stains, Soft Scrub or baking soda work well. Simple Green and 0000 steel wool also works to clean stubborn stains.

Although not classified as graffiti proof, Ply Gem Fence and Railing Vinyl fencing is easy to clean and most paint comes off with just a little effort. It may require the use of a pressure washer or in extreme cases the use of paint thinner. 400 grit sandpaper can be used when some spots will not come off using the above methods.

Vinyl products, when subjected to extended damp weather, will collect mold and mildew. They are, however, easily cleaned with a solution of mild household detergent and water.

We recommend that you treat vinyl posts the same as you would wood posts. If it is common and normal to cement wood fence posts in your area then you should cement vinyl posts.